Although this isn't the most importantfactor for you to recognize a dependable shared hosting supplier from a bad one and a reseller from an actual provider, having the option to call and consult with a live person is an indicator that you are not using the services of a one-person firm and that you'll be able to reach someone any time you need help. The telephone support for hosting services may range from basic to professional, which means that the problems which can be resolved with a phone call vary based on the specific provider. In most cases, these matters are more basic and include billing or 1st level tech issues since more complex problems usually require a support ticket where both you and the administrators can track the proceedings with a particular situation. Nevertheless, being able to phone call your supplier will save you lots of time and efforts for the numerous small issues that may eventually show up at the time you manage your website hosting account.

Phone Support in Shared Hosting

Because we have live phone support 14 hours daily, you have the option to get in touch with us and speak with one of our customer support agents to get more information about any of the Linux shared hosting that we supply and make sure that our servers meet the system requirements for your websites before purchasing anything. For your convenience, we have phone numbers on 3 different continents and you'll be able to call the one closer to you - in the United States of America, Great Britain or Australia. In case you are already an existing customer, you can give us a call about general and billing matters, or even about some tech ones. If the issue is strictly technical or it needs more time to investigate, you should employ our ticketing system, which will allow both you and our technical support crew to keep track of the information provided by either side.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be certain that there is always somebody to assist you when you have any questions about the semi-dedicated server packages that we offer. Whether you need to know more about the plans, you have a billing issue or some general problem, you can call us. Despite the fact that some more complex issues may need a ticket so as to give time to our tech support crew to analyze, we'll help you with many tech questions on the phone as well, saving you time and efforts. Since we have data centers on as many as 3 different continents - in the USA, Great Britain and Australia, we have local phone lines in all of these countries as well. If you're in another country, we have an international number where you're able to get in touch with us.