Live Chat Support in Shared Hosting
In addition to the phone and ticket support, we supply live chat support as well. You can get in touch with us every single day, which includes weekends and holidays, and we can give you more details about the Linux shared hosting that we provide if you are not among our customers yet, or about general and billing questions in case you already have an account. Though for strictly tech issues you have to open a ticket to our technical support team, since such issues require additional time to be taken care of, you may still contact us through our live chat for some technical details. For instance, we're able to help you set up an email address in your email client or troubleshoot various issues, saving you plenty of time. Even when our telephone lines are already off for the day, you'll be able to talk with a live person.
Live Chat Support in Semi-dedicated Servers
We supply live chat support as a part of our services, therefore if you have any questions concerning our Linux semi-dedicated hosting service, you can speak with our customer care team at any moment regardless if you've already obtained your account or not. Generally, the chat service is intended for billing, pre-sales and general questions and difficulties, still we can assist you with quite a few tech questions as well. We can help you select the best package for your websites in case you don't have an account yet, we can reply all the billing questions or issues you have or we can help you with installing your new e-mail address on your PC or smart phone - all the aforementioned will be done in a timely manner since our live chat service is online all day long, every day. Every time you need help, you can talk to a representative and save a long time.