Extensive Online Documentation in Shared Hosting
If you’ve purchased your first shared hosting plan from our company or have transferred your website over to us, you will become accustomed to our services and our custom-created Hepsia hosting Control Panel before you know it as we have prepared a thorough knowledge base where you can find all the information that you will ever need – both general info with regard to the hosting service as a whole and more concrete info about the separate functions that you can use and the complications that you might experience. The articles themselves are located in two places. The complete article list is accessible via the Control Panel’s Help section. You can access relevant articles about the different functions in every section of the Control Panel too. You can learn how to do virtually everything, from enabling an .htaccess configuration file to administering a mailing list, and all the articles feature thorough guidelines, so you won’t ever become puzzled because of an ambiguous text. Of course, in case you encounter a more specific problem and you don’t find a solution in our knowledge base, you can touch base with our customer service staff 24-7-365.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers come bundled with an extensive article repository where you can find any info that you might need about our web hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve prepared it based on the feedback that we’ve collected from our clients throughout the years and, as a consequence, our articles encompass specific problems that you could experience and suggest the best way to rectify them, for example receiving an HTTP 500 error message or not being able to send email messages from your computer although you have the right settings. The articles are available in each and every Control Panel section and you can examine them at any given time. They can help you improve your knowledge not only about our services, but also about the web hosting service as a whole, as they contain thorough instructions and general info such as what file access permissions or cron jobs are.