Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Resolution Guarantee

  • Our customer help Dept is on duty day and night to attend to all of your assistance questions. Every single ticket you send out to us is going to be solved within no more than 60 minutes. If your case calls for aid from one of our administrators, we are going to address the ticket to the person on shift and will notify you that the case is under control.

  • Top quality support service

  • Professional Customer Support Service

  • We will be working for you round the clock to supply help and tech support and to aid you with any trouble that you may have as you are handling your virtual server. We will assist you with all installed in advance apps, such as your Operating System, server management panel (dependent upon the VPS type) and the Hosting Control Panel designed entirely by our company.

  • Intuitive help center

  • An Educational Help Zone

  • A thorough and routinely updated collection of articles is included in our custom–built Hosting Control Panel. It includes quick tips about how to execute all of the primary site managing duties. The Help area features extensive how to content articles and step–by–step video lessons. You can reach the Help area by clicking the Help or Video buttons in the top right side of each Control Panel section.