1 hour ticket response
We are devoted to delivering a quick and appropriate solution to each support ticket sent by a client. Our proficient technical support team representatives will review your situation and will offer you the best solution. We offer a 1–hour response time guarantee for all support tickets. In reality, our average response time has proven to be twenty minutes.
A Premium Help Desk Support Service
Our client support staff representatives have considerable experience in the Linux shared hosting sphere and are skilled enough to provide a quick solution to your problem. If, however, the issue at hand is not within the competency of a support technician, the ticket will be sent to a programmer or sysadmin for additional assistance.
An Easy–to–Navigate Help Center
In the Hosting Control Panel you’ll find an easy–to–navigate Help section where you can get quick tips on how to use our services. You can see the answers to your questions in our F.A.Q. library, see more hints in the web hosting account management articles or check out the step–by–step video tutorials.
