An Easy–to–Navigate Help Center
You will find nearly all the answers to your questions in the intuitive Help Center built into your Hosting Control Panel. It offers a comprehensive knowledge base with commonly asked questions and comprehensive instructional articles prepared by our skillful help desk support team.
If you would rather see how a task is carried out or how an issue is taken care of, rather than just reading about it, then have a look at our selection of instructional video tutorials. They address various issues and will help you quickly find your way around the Hosting Control Panel.
A 60–Minute Response Guarantee
All semi–dedicated servers are backed up by a round–the–clock client support service and come with a 60–minute ticket response time guarantee. Our experienced customer service technicians will be available to you 24 hours a day and will solve any issue that you might possibly have within maximum sixty minutes after the trouble ticket submission. In most instances, a response will be given to you in less than twenty minutes.